SUMMARY:

Provide the technical interface between the customer and PCC Structurals – Aluminum Operations. Manage the daily technical issues, understand product end use and material constraints, define internal requirements necessary to produce the product and address any customer technical concerns if a product fails to meet expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage the startup of multiple new parts from blue print receipt to delivery.
• Manage the actualization of customer changes and revisions.
• Write instructions for production of new parts.
• Track sample castings, initiate corrections and adjustments required in a timely manner.
• Modify instructions and/or write tool order to correct and improve parts.
• Manage the daily technical issues as appropriate to ensure a consistent and reliable product.
• Define and approve process items necessary to meet the product material and end use property constraints.
• Communicate with customers and the Sales department on the status of new parts.
• Maintain an ongoing technical interface via technical meetings and discussions with customer.
• Perform necessary technical evaluations to address any customer concern. Investigate claims and document findings.
• Work with a senior product engineer to set up the gating, investing, casting, and heat treat instructions for new aluminum castings.
• Provide the necessary technical support as required to other areas of the organization.
• Active participant in Sample, New Part Introduction and design review meetings.

SECONDARY DUTIES AND RESPONSIBILITIES:

• Must comply with all applicable safety requirements, policies and procedures, while maintaining a clean, safe, and orderly work environment.
• Must participate in required training, medical monitoring, safety, and health evaluations and programs.
• Must wear required Personal Protective Equipment (PPE) in all designated areas of facility.
• *Perform all physical functions of position; standing, stooping, bending, sitting, walking, twisting, kneeling, turning and lifting of materials up to 35 lbs.
• Meet established attendance standards.
• Work overtime as needed.
• Must report any work-related injury or illness immediately to your direct supervisor.
• Perform other duties as assigned.

EDUCATION, EXPERIENCE AND REQUIRED SKILLS:

• Bachelor’s degree in Engineering is required preferably in Mechanical Engineering, Aerospace Engineering, Manufacturing Engineering, Metallurgical Engineering or Material Science.
• 3 – 5 years of experience. Investment casting industry is preferred.
• Strong technical knowledge.
• Knowledge of Geometric Dimensioning and Tolerance (GD&T) and drawing interpretation.
• Basic understanding of cast products and processes.
• Ability to troubleshoot and address any customer concerns.
• Solid communications skills, both written and verbal.

*PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to stand, walk, twist, turn, talk, and/or hear. The employee is occasionally required to sit, kneel, stoop, bend, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.