Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the worlds first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 170 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all Cirrus aircraft. The company has three locations in the United States, located in Duluth, Minnesota, Grand Forks, North Dakota and Knoxville, Tennessee. Find out more at www.cirrusaircraft.com

The Cirrus Next Sales Support role will support our Cirrus Next Sales team and Pre-Owned Partners in the fast-paced environment with both the SR and SF series to pre-owned owners and operators around the world. This person will work to design, implement, and execute processes to support our growing enterprise. In addition, this person will handle a wide range of responsibilities, including acting as a liaison between production, service, accounting, training, delivery team, marketing, legal, IT and sales teams.

Duties and Responsibilities/Essential Functions

• Day to day Pre-Owned sales paperwork:
  • Point of contact for Cirrus Next Program
    • Preparing and reviewing documents for signatures, initiating escrow procedure, recording orders
    • Record orders/ initiate Salesforce process and data entry for necessary information.
    • Act as lead for Next deliveries, signing and submitting documentation to accounting, coordinate with paint/prep team, line services and delivery pilot(s) for successful customer experience.
    • Ensure coordination of timelines and successful delivery of the aircraft.
  • Representing Sales/Outreach
    • TYS Facility tours

• Liaison for Accounting, Legal, Delivery, Flight Training, Fleet and the Sales team.

• Work with preowned partners and out-of-network brokers when assistance is needed.
• Initiate conversations with unknown listing agents to familiarize with Cirrus.
• Coordinate with new aircraft sales, sales engineers, field support, VPO community team, marketing, flight training and operations departments for benefit of customer support.

• Miscellaneous Projects
  • Monitor SF50 listings for used aircraft through various channels.
  • Participate and present updates in bi-weekly Preowned Meetings with Cirrus Next/Sales Team.
  • Track and analyze ownership data, trends, market demand report findings.
  • Monitor scheduling of fleet leased assets within program with maintenance/demo prep and return to customer dates as applicable
  • Cross train with Sales Support team

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Bachelors degree; or 2-4 years related experience and/or training
• Ability to work independently
• Ability to demonstrate sound judgement and effective communication skills (written and verbal).
• Ability to effectively manage stress, including competing work demands and multiple projects at the same time.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Ensures Accountability: Holds self and others accountable to meet commitments.
• Ensures Exceptional Customer Service: Displays guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Manages Ambiguity Operates effectively even when things are not certain, or the way forward is not clear.
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.

Cirrus provides a range of exciting benefits, including:

• 401(k) Plan: Dollar-for-dollar match up to 5 after 90 days, with 100 vesting.
• Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
• Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
• Free Health Tracking: With rewards for meeting health goals.
• Generous PTO: 120 hours accrued within the first year.
• Employee Referral Bonus: For referring talented candidates.
• Career Development: Tuition reimbursement and professional growth opportunities.
• Exclusive Discounts: Access to partner and marketplace discounts.
• Community & Engagement: Company and employee clubs at various locations.

These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.